SUPPORT
Frequently Asked Questions
Explore our FAQ for quick answers to our most common questions. Can’t find what you’re looking for? Feel free to reach out through our contact form.
What is WorkspaceDNA , and how does it work?
WorkspaceDNA is a workspace intelligence platform that creates a living simulation of your environment, modeling the ripple effect of every change before it reaches production.
By reading the unique DNA of your workspace—every application, endpoint, dependency, configuration, and relationship—WorkspaceDNA helps organizations understand, validate, secure, and continuously improve their environments across the full lifecycle of change.
Next-generation AI performs the analysis while human experts remain in control of every decision through transparent, auditable workflows.
Built with unmatched depth in Microsoft enterprise environments and designed for everything the modern workspace runs.
By reading the unique DNA of your workspace—every application, endpoint, dependency, configuration, and relationship—WorkspaceDNA helps organizations understand, validate, secure, and continuously improve their environments across the full lifecycle of change.
Next-generation AI performs the analysis while human experts remain in control of every decision through transparent, auditable workflows.
Built with unmatched depth in Microsoft enterprise environments and designed for everything the modern workspace runs.
Can the platform integrate with existing systems like ServiceNow or Intune?
Yes, WorkspaceDNA integrates seamlessly with Microsoft Intune, ServiceNow, Nerdio UAM, Liquidware FlexApp One, Omnissa App Volumes and other enterprise tools to enhance your existing ecosystem.
How to get started?
If you're researching WorkspaceDNA, we would be happy to provide a full commitment-free demo with one of our customer success engineers.
If you'd prefer to take us for a spin first, you can register for a free full-access 30-day trial.
What types of applications can be tested using WorkspaceDNA?
WorkspaceDNA can test virtually any Windows application, including legacy, modern, custom, and commercial off-the-shelf applications across physical, VDI, and cloud environments.
Is the platform scalable for large enterprises?
Absolutely. WorkspaceDNA is designed for enterprise-scale operations, supporting environments with thousands of applications and devices across global deployments.
Where can I find information about WorkspaceDNA security compliance?
The WorkspaceDNA Trust Center is where you can find the most up-to-date information about our security and compliance certifications (such as ISO 27001).
How do I get support?
You got stuck in your app management process? Get in touch with us through Resource Center in our platform or contact us through our contact form and we will do our best to help you.
Get Directly in Touch.
We'll be happy to answer any questions, big or small. Whether you're an existing customer looking for product support, or an organization interested in partnering with us, we'd love to hear from you!
Customer Service
support@workspaceDNA.com
Sales Inquiries
sales@workspaceDNA.com
Marketing Inquiries
marketing@workspaceDNA.com